Brands are overlooking online mentions. Mention combines real-time monitoring (web and social media, 1 billion sources), sentiment analysis, and response. The result: faster crisis detection.
Customer Support, Success & Service Automation, AI Sales Content & Personalization
Mention is a comprehensive software solution for media monitoring, social listening, and social media management. Launched in 2012, it is now part of the Agorapulse group. The tool enables companies to monitor over 1 billion sources in real time, including social networks and the open web. The platform is divided into three core areas: 'Monitor' for real-time monitoring of topics and brands, 'Analyze' for detailed dashboards and sentiment analysis, and 'Engage' for content publishing and community interaction. With over 750,000 users worldwide, including well-known clients such as Spotify and Microsoft, Mention positions itself as an indispensable tool for brand management, PR, and competitive analysis. Particularly noteworthy are its new AI-powered content creation features and seamless integration into publishing workflows.