SermoAI
SermoAI solves inefficient financial support problems with AI assistants based on company data. The result: 80% automated communication and 40% lower costs with full data security.
sermoai.net ↗SermoAI is a specialized generative AI assistant primarily designed for the banking and fintech sectors. The software aims to automate and personalize customer communication through the use of finance-specific language models. A key feature is its support for numerous languages, enabling institutions to serve customers in their native tongue without massively expanding their staff. SermoAI promises to automate up to 80% of customer inquiries and reduce support costs by up to 40%. Technically, the platform offers two deployment options: a quick start via public LLMs (such as ChatGPT or Claude) or a highly secure on-premises solution utilizing NVIDIA hardware and Databricks for maximum data control. While the functional benefits are clearly communicated, publicly available pricing or independent user reviews are currently lacking, making a definitive assessment of its economic viability difficult.
At a glance
- Industry
- IT Services and IT Consulting
- Competitors
- KasistoClincPersonetics
- Customers
- Novartis, Pfizer, Allergan
- Employees
- 1,094
- Followers
- 27,948
News & updates
Sermo's medical crowdsourcing tool, Sermosolves, has won the PM360 Trailblazer Gold Award, reflecting its importance in the medical community for facilitating second opinions and collaboration among physicians.
Company
IBA Group is one of the largest IT service providers in Eastern Europe, performing software development, migration, maintenance, support, and IT consulting services with 2,000 IT and business professionals. Headquartered in Prague, Czech Republic, IBA Group has offices and development centers in 15 countries. IBA Group focuses on mainframe systems, enterprise and web applications, data management and analytics, and SAP solutions, as well as IoT and RPA / ML / AI technologies. IAOP has recognized IBA Group as one of The Global Outsourcing 100 in the Leader category for ten consecutive years. The company is a winner of the North America – CEE Investment Awards, IT Europa's European IT & Software Excellence Awards, CEE Shared Services & Outsourcing Awards, and GSA Awards by the Global Sourcing Association. Mission: Co-Creating a SMART Future. S.M.A.R.T stands for Sustainable, Multi-faceted, Automated, Reliable, and Trusted. Vision: Engineering customer-centric solutions through trusted relationships & technology that bridge the legacy of the past with the landscape of the future. Corporate Social Responsibility In its daily operations, IBA Group is guided by the principles of ethical behavior, transparency, respect for the rule of law and international norms, and respect for human rights. In 2018, IBA Group became a signatory of the United Nations Global Compact (UNGC), the world’s leading voluntary CSR initiative. History: IBA was founded in 1993 as a joint venture with IBM Corp. In 1999, IBM withdrew, but remains a strategic business partner. Initially, the company’s team was composed of several developers. Eventually, IBA expanded into an international group that serves customers in more than 50 countries. Software Focus: IBA offers a comprehensive suite of software services with focus on mainframe systems and applications, web-based and mobile applications, SAP including S/4 HANA, RPA/ML/AI, business analytics, and cloud solutions.
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