Marc Gasser
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Lead Research and ICP: The First Build Phase of Any GTM Team

Signal-based Sellinghyper-personalisierung

Lead research almost never fails because of the tools. It fails because nobody defined who you are actually looking for.

I am building my 10th company right now. In every GTM team I build, the first step is the same. Not buying a tool. Not pulling a list. Defining the ideal customer profile. Who do we want, and how do we recognize them from the outside?

That is phase one. In the loop I teach in the framework on gtm.science it is called DECODE. Everything else comes after.

What you will take away

  • Why the ICP comes before any lead research.
  • How I define the ICP with a team in three steps.
  • How the ICP turns into signals that tools can find.
  • Why marketing and sales have to meet here.

The thesis: ICP first, list second

Quality over quantity. The line is in every sales book. Almost nobody does it. Most teams start with the question which database do we use? The right first question is who are we looking for and why are they worth it?

Without that answer, every list is a guessing game. With it, lead research becomes precision work.

Lead research without an ICP is collecting data with no direction.

🧨 The problem: prospecting without a definition

Prospecting, the act of finding potential customers, is a billion-dollar industry. Companies hire entire lead research teams. There are dozens of tools, many of them excellent. And still, for many, the pipeline dries up.

The reason: prospecting often sits only in sales. That is too late. The search for the right leads starts in marketing, with a shared definition. Companies with coordinated marketing and sales grow faster. The number that has circulated for years: 27 percent faster revenue growth when both teams work in sync. Defining the ICP is where that alignment begins.

🛠️ How I build the ICP with a team

I do this with every team in three steps. Not a workshop over weeks. One focused block.

  • 1. Set the firmographics. Industry, size, region, maturity. Not who could buy, but who already buys and why. We look at the ten best existing customers and find the pattern.
  • 2. Sharpen the buyer persona. Who sits at the table? Decision maker, champion, blocker. In B2B a group buys, not an individual. Each role has its own questions.
  • 3. Derive the signals. How do I recognize the ICP from the outside, without asking? Which technologies do they run? Which roles are they hiring right now? Which triggers show that now is the moment?

Only after these three steps do we talk about tools. Not before.

🤖 The tools, kept short

Once the ICP stands, the tools are almost an afterthought. LinkedIn and the Sales Navigator are the most current contact database for B2B, maintained by the leads themselves. Data providers like Apollo, Zoominfo or Clearbit deliver contact data at scale, at roughly 80 percent accuracy, strongest for large companies in North America. IP tracking shows you which companies visit your website. Platforms like Clay combine several sources.

But every tool is only as good as the question you ask it. The question comes from the ICP. A tool without a definition finds you more leads, not better ones.

The strongest argument: signals over volume

Here is the part that changes everything in 2026. Lead research used to mean enrich as many contacts as possible, then dial through them. Today it means react to signals.

A cleanly defined ICP turns into a list of signals that AI agents can watch around the clock. A new funding round. A leadership change. A newly adopted technology. An open role that hints at growth. I call that signal-based selling.

That is exactly the point of a context engine, the business context of your company prepared as a foundation for AI agents. Without that foundation the rule is: garbage in, garbage out. With it, a hyperlean team does the work of thirty people. A few pros plus AI agents. Three instead of thirty. That is Get Multiplayer.

🎢 Highs, lows, warning

What works. An ICP based on real existing customers that translates into observable signals.

What does not work. Starting with tool selection before the definition exists.

⚠️ Warning. This is never about aggressive or unethical methods. It is about relevance and real value. A precise ICP means disturbing fewer people, not more.

Lead research almost never fails because of the tools. It fails because of the missing definition. That is why the ICP is the first build phase I do with every team. Get this right and you stop feeding contact corpses into the CRM and start building a pipeline that compounds. Founder to founder: define the ICP before you pull the first list.

Written by

Operator, Founder, Author

Marc works at the intersection of Product, GTM and AI. Nine companies founded, three exits, 300 people led as CCO, 25 years of B2B software in Zurich. His 10th company, teklens.ai, is in the build right now (hiring now). He talks like someone who has built, sold and led, because